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Car Sales Training Delegate comments

What Salespeople and Managers Say

"Over the years I have attended lots for sales training courses but when I attended Successful Automotive Selling two things struck me.

Firstly I realised how much I had forgotten and I was reminded about things I used to do years ago.

Secondly I made so many notes about things I could do better, I have lots to work on.

This is the best car sales training I have ever attended it’s all practical and makes sense."

Prestige franchised dealer group salesperson.

 

"A lot of car sales training courses are a waste of time with so-called experts telling you what to do.

Alan is different he shows us how and why and he encourages us to personalise it, and it works"!

Sales controller main franchise volume dealer.

 

Managing Customer Loyalty

Why Smart Prospecting works

Woman on the telephone image, Alan Taylor & Associates car sales prospecting

Dealers are spoilt for choice when it comes to CRM software solutions. Whilst having a good software system helps dealers to manage the contact data, what it cannot do is manage the relationship between the company and the customer.

That is the job of the salesperson. Most car salespeople are not skilled in the critical task of CRM, and it comes naturally to very few people. However we can teach salespeople this important skill and the rewards are worth the effort. What really matters is the quality of the contact

Woman on phone image, Alan Taylor & Associates car sales prospecting

Customers respond better when they feel their past custom is appreciated, so salespeople must have a message that customers want to hear, it must be relevant and not just a salesperson wanting to sell them a car.

Your prospective customers will receive many calls from all types of business wanting to sell them something. If you want your sales team to prospect your database make sure they stand out from the crowed.

Smart Prospecting will show your sales team how to create more business from your customer base, contact us or call 01522 523906.

 

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Car Sales Prospecting

Create more sales when you need them. Smart Prospecting is a UK car sales development programme, which provides prospecting training for car and van salespeople and Sales Managers.

Smart Prospecting is a practical and effective sales development programme that allows sales managers to have more control over, and manage customer loyalty and better customer retention.

When times are tough and customers are just not coming through the door in enough numbers, everyone knows it makes good sense to make direct contact with potential customers.

There are three choices open, mailshot, e-mail or telephone; however experience shows that you have more direct control over the outcome when you use the telephone.

We can help your team achieve great results creating extra business with telephone prospecting. Either using your own previous customer information, or we can increase it with a new prospect list.

One concern is that car salespeople know this as 'cold calling', and relatively few retail salespeople enjoy doing it. Our role is to build skill and confidence so your sales team will be ready to make a success of prospecting, helping them to achieve more rewarding results.

Most car salespeople have enjoyed the benefits of 'prospecting' at some point in their careers, so why is it that so few people like prospecting, or are any good and confident creating extra business this way? One reason is fear of rejection, another is, that more people are 'prospecting' now than ever, and from many different industries.

This causes a problem in the minds of the consumer because the people who make most of the calls have poor or nonexistent training, so customers expect a poor experience and react negatively. This in turn leads to greater rejection (one of the salespersons’ greatest fears) which can cause a downward spiral into failure.

Our Smart Prospecting tactics help people to overcome this fear of rejection. When we train car salespeople to prospect skillfully they enjoy greater success, which in turn builds confidence. Experience shows that customers respond more favourably to confident salespeople.

 

Prospecting Limiting Rejection

When people enjoy doing something the results are always better: Fact. That’s why Smart Prospecting training helps salespeople to get good results quickly so the activity of prospecting becomes more enjoyable and rewarding.

A major part of the Smart Prospecting strategy, is to limit rejection experienced by sales staff. In other words - they enjoy more success, and this in turn leads to greater self-confidence. This car sales development programme will have a quick and positive impact on sales and profits.

If you would like more information on how to boost sales and profits immediately call us for a free consultation. You can arrange a meeting without obligation to discuss the possibilities for your business. For more information on prospecting training for car salespeople contact us or call 01522 523906, 07774-633171.